Flow Health Pty Ltd & Flow Cardiac Diagnostics Pty Ltd is in the business of providing Healthcare and Cardiac Testing.
Personal information includes information or an opinion about an individual that is reasonably identifiable.
Types of personal information we collect:
We may collect the following types of personal information about you:
We may also collect personal information from you that falls within the definition of ‘sensitive information’ under the Privacy Act 1988 (Cth) – including information or an opinion about your:
We may collect the above types of personal information directly from you, or from third parties. We may collect this personal information:
How we collect, hold, use and disclose personal information
We may collect, hold, use and disclose your personal information for the following purposes:
Flow Health Pty Ltd & Flow Cardiac Diagnostics Pty Ltd takes reasonable steps to protect personal information it holds from misuse, interference and loss, as well as unauthorised access, modification or disclosure. These reasonable steps include: Personal information is stored in a password protected electronic medical records software program. Staff are trained in managing confidential medical information. .
Further information about disclosure
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
We may send you direct marketing communications and information about our service and/or products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act 2003(Cth) and thePrivacy Act 1988(Cth). You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by clicking the unsubscribe link displayed in our marketing communications.
Using our website and cookies
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
Access to and correction of personal information
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
If you believe that any personal information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will take reasonable steps to ensure that your personal information is corrected.
Making a complaint
Telephone number: 1300323307
Mail: PO Box 5210, Q Supercentre Qld 4218